FAQs

  • QUICK SEARCH

What sort of trips does Active Holiday Company customize? Open or Close

We only customize trips that involve active or adventure travel as that is what our company is all about.

Q: Why does Active Holiday Company charge a fee for customizing? Open or Close

Customising a trip requires focused time and effort that result in actual expenses. We charge a fee to meet the cost of customizing a trip in terms of our time, effort and expertise.

What is the policy on the non-refundable deposit on customizing? Open or Close

INR2000 or US$30 per booking (comprising any number of travellers). This fee entitles you to a maximum of 3 iterations of your customized itinerary and costing. If you confirm a booking based on any of these iterations, the non-refundable fee of Rs 2000 / USD 30 is adjusted towards the final cost of your trip. So, if you do take a trip with The Active Holiday Company, consider this your initial investment instead of a ‘charge’.

How much in advance must a trip be planned if I want it customized? Open or Close

We need to know at least 6 weeks in advance if you would like a customized trip so that we have the time to make all the arrangements and make your trip amazing.

Do you customise for groups as well as individuals / solo travellers? Open or Close

Definitely!

What are the advantages of going through the Active Holiday Company? Open or Close

If you travel with us, you can leave all the logistics to us and have a stress-free adventure. Your enjoyment and your safety mean the world to us and we will do everything in our power to ensure both. We also have a lot of experience in the field of adventure travel and this combined with the knowledge of our local partners gives us the ability to match your preferences perfectly with what is out there.

Download Guide